Frequently Asked Questions

  • Yes! Many of my items, especially pollinator garden signs and cozy sweatshirts, can be customized with names, dates, or short phrases. Just send me a message at ashley@joyfulcozyprints.com before ordering, and I’ll confirm the details for you. 50% deposit is required for custom made designs.

  • Please refer to the specific listing for shipping information. Shipping times will vary on the item.

  • Yes! My designs are either created at my home in Michigan or through a trusted USA-based production company. This ensures quality craftsmanship and eco-friendly materials. Each piece is printed or made to order to reduce waste and support sustainable gifting.

  • If anything arrives less than perfect, please contact me within 7 days of delivery with a photo of the issue. I’ll make it right—whether that means a replacement or a refund.

  • Because most items are custom printed, I can only accept returns for damaged or defective products.

  • To keep your cozy sweatshirts and woven blankets soft and vibrant, wash inside-out in cold water, use mild detergent, and tumble dry low. Avoid bleach or ironing directly over printed areas.

  • Many of my pieces—like cozy cottagecore apparel, garden gifts, and eco-friendly home décor—make wonderful presents! You can ship directly to the recipient and include a gift message at checkout. Each order is thoughtfully packaged to make unboxing special.

  • Yes, I love working with garden centers, nature shops, and event organizers. Send me a message at ashley@joyfulcozyprints.com for bulk pricing or custom design collaborations.

  • Each design is rooted in my love for pollinators, slow living, and the natural world. I’m also an EMT-B and dispatcher—so many of my creations reflect the calm and gratitude I find outdoors after long shifts.